Dear customers, Please note:

-We are not responsible for any custom duty or import tax ,these charges are not included in the item price and shipping cost.
-Please check your country’s customs office to determine what these additional costs will be prior to bidding/buying.
-We’re not responsible for any accident, delays or other issues during delivery.
-We normally mark your item as “Pet toys” or “Pet Accessories”.

Warranty & Return Policy:

-Usually the items not defective, they are 100% brand new and we check them carefully before shipping.
-Please send back the defective items within 3 days after having received them, we will send you new ones, but you have to pay the shipping cost, or Refund will be given as money back.
-The warranty does not include: accident, human fault or improper use.

We will send out order within 3 workdays. The delivery time will vary according to different countries and will be affected by weather, public holidays and so on. If order doesn’t receive in declare time, please contact us.

What to do if you encounter product problems
Please use the product according to the product manual first, if you still cannot use it, please contact customer service in time, please do not open dispute at will, we believe communication is much better than dispute.

Feedback

All products are 100% original NEW and tested before shipment
1.Your satisfaction is our pursuit. So if there is anything to make you unsatisfied,(including our product and service, or other thing).Please contact us to serve you again before you put the order to dispute, we will try our best to solve the problem for you.
2.If you are satisfied with our items and our service, please leave a Postive Feedback(5 stars)for us,it is very important for us.